Difference between revisions of "MCookie 202 Advanced Kit Tutorials"
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+ | =Troubleshooting= | ||
+ | <b>IMPORTANT</b>: Before attempting these troubleshooting steps, follow the <b>[[#Getting Started|Getting Started]]</b> section first. | ||
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+ | ==I can't select my port!== | ||
+ | # <b>Drivers for mBattery (yellow battery) not installed</b><br>The drivers to use mBattery may not have been installed. <br><br><b>Solution</b>: Please carefully follow the <b>[[Software_Setup:_Arduino|Software Installation Guide for your OS]]</b>.<br><br> | ||
+ | # <b>Defective mBattery (yellow battery)</b> <br> If the above solutions do not resolve the issue, ([https://microduinoinc.com/contact/ Contact Us]) for a replacement part. Please indicate the prior troubleshooting steps you have performed and the results for a quicker response time. | ||
+ | |||
+ | =="stk500_recv(): programmer is not responding" error== | ||
+ | If you are able to select the port successfully and receive this error when attempting to upload, then the error may be related to: | ||
+ | # <b>mBattery (yellow battery) is not supplying power to the modules.</b> <br>Blinking blue LEDs indicates CHARGING ONLY. <br><span style="color:red">A red LED on indicates that the battery is ON and SUPPLYING power to the modules. This is required for uploading/programming and using your projects.</span> <br><br><b>Solution</b>: Press and hold the button for a few seconds on mBattery (yellow battery) until a red LED comes on.<br><br> | ||
+ | # <b>Incorrect port selection or software configuration</b><br>This error can occur when the software is not properly configured.<br><br><b>Solution</b>: <br>Confirm "Tools > Boards > Microduino/mCookie-device" is selected. <br>Confirm "Tools > Processor > Microduino/mCookie-Core (328@16M,5V)" is selected. <br> Select a different port under "Tools > Port". Then attempt to upload again. If you have multiple ports, try different ones and attempt to upload each time.<br><br> | ||
+ | # <b>Bad connection between the Core module and mBattery (yellow battery)</b><br>The gold pins between the Core module and mBattery may be bad, which results in being unable to program.<br><br><b>Solution</b>: Carefully clean the contacts (gold pins & gold pads) on both the Core module and mBattery with rubbing alcohol. Also check for defective pins or pads on both modules.<br><br> | ||
+ | # <b>Defective mBattery (yellow battery) or Core module</b> <br> If the above solutions do not resolve the issue, ([https://microduinoinc.com/contact/ Contact Us]) for a replacement part. Please indicate the prior troubleshooting steps you have performed and the results for a quicker response time. |
Revision as of 19:37, 5 March 2018
Contents
Getting Started
Projects
Basic Tutorials
Basic Module Tutorials
Core | Communication |
---|---|
Function | Extension |
|
Basic Component Tutorials
Additional Projects
Troubleshooting
IMPORTANT: Before attempting these troubleshooting steps, follow the Getting Started section first.
I can't select my port!
- Drivers for mBattery (yellow battery) not installed
The drivers to use mBattery may not have been installed.
Solution: Please carefully follow the Software Installation Guide for your OS. - Defective mBattery (yellow battery)
If the above solutions do not resolve the issue, (Contact Us) for a replacement part. Please indicate the prior troubleshooting steps you have performed and the results for a quicker response time.
"stk500_recv(): programmer is not responding" error
If you are able to select the port successfully and receive this error when attempting to upload, then the error may be related to:
- mBattery (yellow battery) is not supplying power to the modules.
Blinking blue LEDs indicates CHARGING ONLY.
A red LED on indicates that the battery is ON and SUPPLYING power to the modules. This is required for uploading/programming and using your projects.
Solution: Press and hold the button for a few seconds on mBattery (yellow battery) until a red LED comes on. - Incorrect port selection or software configuration
This error can occur when the software is not properly configured.
Solution:
Confirm "Tools > Boards > Microduino/mCookie-device" is selected.
Confirm "Tools > Processor > Microduino/mCookie-Core (328@16M,5V)" is selected.
Select a different port under "Tools > Port". Then attempt to upload again. If you have multiple ports, try different ones and attempt to upload each time. - Bad connection between the Core module and mBattery (yellow battery)
The gold pins between the Core module and mBattery may be bad, which results in being unable to program.
Solution: Carefully clean the contacts (gold pins & gold pads) on both the Core module and mBattery with rubbing alcohol. Also check for defective pins or pads on both modules. - Defective mBattery (yellow battery) or Core module
If the above solutions do not resolve the issue, (Contact Us) for a replacement part. Please indicate the prior troubleshooting steps you have performed and the results for a quicker response time.